Enterprise apps and support operations.
Reliable systems. Strong teams.
I'm Evan Lange. I administer enterprise applications, manage support workflows, lead people, and use automation and AI to improve service quality.
Systems, Teams, and Service
I work on the applications, teams, and support processes that keep IT services reliable and easier to operate.
Institutional-Scale IT
Systems administration, help desk management, service management, and operational change.
35,000+ User Environment
Enterprise applications and support workflows for students, faculty, staff, and academic units at UIC.
Enterprise Applications
Application migrations, integrations, vendor coordination, and user-facing support.
Help Desk and ITSM
People supervision, queues, escalations, documentation, knowledge sharing, and service delivery.
Operational Work
Application administration, automation, observability, and support process work.
Workflow Automation
Scripts, reports, API work, and AI-assisted review that reduce manual effort.
View project areaSplunk and Visibility
Practical Splunk use through searches, dashboards, logs, and incident context.
View project areaITSM Tools and Process
Ticket hygiene, knowledge base work, intake, and service catalog thinking.
View project areaHome Lab
A working lab for infrastructure practice outside the day job.
Self-Hosted Application Stack
30+ Docker containers across SSO, reverse proxy, media, sync, databases, and monitoring.
View StackOperational IT, Made Clearer
I support the systems people rely on, manage the support work around them, and help teams deliver clearer service.